Politique de remboursement

Return & Refund Policy

We accept returns within 7 days of receiving your order. Items must be in their original condition. In the case of damaged goods, please send clear photos and videos of the damage to ggstore.onlineshopping.com and we will assist you promptly.

Returns

Returns are accepted within 7 days of delivery.
Items must be unused, unwashed, and in original condition with all packaging and tags intact.
Proof of purchase (order number or receipt) is required.

Non-Returnable Items

Sale or clearance items
Customized or personalized products
Gift cards
Items marked as “Final Sale”

Return Process

To initiate a return, please contact our customer support with your order details. Once approved, return instructions will be provided. Customers are responsible for return shipping costs unless the item is damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, please notify us within 24 hours of delivery with photos. We will arrange a replacement or full refund at no additional cost.

Refunds

Once we receive and inspect your return, refunds are processed within 5–10 business days.
Refunds will be issued to the original payment method.
Original shipping charges are non-refundable (unless the return is due to our error).