Refund policy
Return & Refund Policy
We want you to love your purchase. If you’re not completely satisfied, we’re here to help.
Returns
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Returns are accepted within 3 days of delivery.
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Items must be unused, unwashed, and in original condition with all packaging and tags intact.
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Proof of purchase (order number or receipt) is required.
Non-Returnable Items
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Sale or clearance items
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Customized or personalized products
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Gift cards
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Items marked as “Final Sale”
Return Process
To initiate a return, please contact our customer support with your order details. Once approved, return instructions will be provided. Customers are responsible for return shipping costs unless the item is damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please notify us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no additional cost.
Refunds
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Once we receive and inspect your return, refunds are processed within 5–10 business days.
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Refunds will be issued to the original payment method.
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Original shipping charges are non-refundable (unless the return is due to our error).
Late or Missing Refunds
If you haven’t received your refund after processing, please check with your bank or payment provider before contacting us.