Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Locations

We currently ship to addresses within the United States and Canada. Shipping availability may vary for certain products and remote locations.

Shipping Time

Estimated delivery times:

United States and Canada: 5–7 business days
Other region: 10–14 business days

Delivery times are estimates and may vary due to carrier delays, weather, customs clearance, or high-volume periods.

Shipping Costs

Shipping charges are calculated at checkout and displayed before payment. Any applicable taxes, duties, or customs fees (for Canada) are the responsibility of the customer unless otherwise stated.

Multiple Shipments

As we source products from multiple suppliers, your order may arrive in separate shipments at no extra cost. Each shipment will have its own tracking number.

Incorrect Address

Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery time, please contact our support team. We will work with the carrier to resolve the issue.